Murtala Muhammed Airport Lagos' KFC Closed After They Refused A Customer Access Due To Disability.
The closure of the KFC outlet at Murtala Muhammed International Airport (MMIA) in Lagos stems from a distressing incident involving discriminatory treatment toward a Passenger with Reduced Mobility (PRM), Debola Daniel. Debola's experience sheds light on the systemic challenges faced by disabled individuals in Nigeria and underscores the importance of inclusivity and respect for the rights of all individuals, regardless of disability.
Debola, who is the son of Otunba Gbenga Daniel, a former governor of Ogun State, recounted his humiliating experience at the KFC outlet in a social media post. According to Debola, he and his companions, including his brothers and wife, were denied entry to the restaurant because he uses a wheelchair. Despite being frequent visitors to the establishment, they were abruptly informed by the manager that wheelchairs were not allowed inside.
This refusal to accommodate Debola and his group led to an altercation with the restaurant's staff. Despite attempts by Debola's family to reason with the manager, the situation escalated, prompting them to leave the premises. The incident, captured on camera and shared on social media, garnered widespread attention and condemnation.
In response to the outcry, the Federal Airports Authority of Nigeria (FAAN) swiftly intervened. FAAN conducted an investigation into the matter and subsequently ordered the closure of the KFC outlet at MMIA. Additionally, FAAN mandated that KFC issue a written apology to Debola and implement a policy statement against discrimination before being allowed to resume operations.
Debola's experience not only highlights the discriminatory practices faced by disabled individuals in Nigeria but also emphasizes the broader issue of social inclusion and accessibility. His advocacy for justice serves as a rallying cry for greater awareness and action to ensure that the rights of all individuals, including those with disabilities, are respected and protected.
The closure of the KFC outlet serves as a stark reminder to businesses and institutions of the repercussions of discriminatory practices. It underscores the importance of creating an inclusive environment where everyone, regardless of disability, is treated with dignity and respect. Moving forward, it is imperative that efforts are made to promote accessibility and inclusivity in all aspects of society, fostering a more equitable and compassionate community for all.
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